Frequently Asked Questions
Everything you need to know about our premium kitchen appliances and service.
How can I track my Ninja Kitchen order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for kitchen appliances?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 60 days of receipt for a full refund, minus shipping and handling.
Do Ninja products come with a warranty?
Yes, most of our appliances come with a one-year limited warranty that covers any defects in materials or workmanship under normal household use.
Are the removable parts dishwasher safe?
Most Ninja accessories, including blender jars, food processor bowls, and air fryer baskets, are BPA-free and dishwasher safe for easy cleaning.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Affirm financing.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and select territories. Please check our shipping page for the most up-to-date list of locations.